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Refund policy

If the items are not what you expected them to be, you can return them to us within 30 days of purchase.

Please contact us at info@hivealivebees.com so that we can issue you a RMA (return merchandise authorization) which will begin the return process. Please note return shipment is at the customers expense.

Once we have received the order back into our warehouse and checked that it is in saleable condition, we will then issue you a refund for the cost of the item (shipping is not refunded).

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